Support
We're here to help — whether you're a business using a Slatefield receptionist or considering one. The fastest way to reach us is email, and we respond quickly.
Response time
We reply to all support email within one business day, usually much faster. Urgent service issues are prioritized.
What we can help with
Updating your receptionist's script, hours, pricing, or services · adjusting where your call summaries are sent · booking or calendar integration · billing and invoices · pausing or cancelling · anything about how your AI receptionist is performing.
Existing clients
Your plan includes ongoing support and unlimited script adjustments. Just email us the change and we'll take care of it — no portal to log into, no tickets to chase.
Not a client yet?
Want to hear the AI answer a live call before deciding? Hear a real call or book a free demo.
Email support